Try opening a website to see if the internet connection is working properly.

Poor network connection: Move the printer and computer or mobile device closer to the wireless router, and then check if the Go to HP printers - Use HP Smart app Shortcuts for more information. Run a saved or preset shortcut from the HP Smart app or printer control panel (HP OfficeJet Pro 8020e, 8030e,ĩ010, 9010e, 9020, 9020e, ENVY Inspire 7200, 7200e, 7900, 7900e, Smart Tank 790, 7600 printers only). Create shortcuts to print, email, or save documents to a connectedĬloud account. Shortcuts: Install the HP Smart app, and then enable Shortcuts. Option, scan the original, and then save the scan to the USB drive. On the printer control panel, choose the scan Scan to USB: Insert a USB thumb drive into the walk-up USB port on the printer. Panel, choose the scan option, and then scan directly from the printer to the SharePoint folder. With the setup complete, return to the printer control Scan to SharePoint: In the EWS, configure the SharePoint destination. With the setup complete, return to the printer control panel, choose the scan option, and then scan directly from the printer Scan to Network Folder: In the EWS, or using the Scan to Network Folder Wizard in the HP software, configure the network folder. If the printer has no email option on the control panel, use HP Smart or the HP Scan app. Setup complete, return to the printer control panel, choose the scan option, and then scan directly from the printer to theĮmail destination. Scan to Email: In the EWS, or using the Scan to Email Wizard in the HP software, configure the email destination. For macOS, scan to a computer using the HP Smart app. Return to the printer control panel, choose the scan option, select yourĬomputer, and then send the scan to your computer.

Scan to Computer: Download HP Easy Start from 123.hp.com/setup and install the Full Feature Software and Driver. Some scan features first need to be set up in the software or printer Embedded Web Server (EWS).

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